Announcing the iPad Giveaway Winner

We’re pleased to announce the winner of the Kicksend iPad giveaway we ran last month.  Ken Carlos is our winner.  

Big thanks to everyone who entered and keep watching our blog, Twitter and Facebook feeds – we’ll have some more giveaways coming up over the summer!

Use Kicksend to Share your Easter or Passover Family Pics!

Spring is in the air!  Birds are chirping, flowers are blooming, and it’s staying light out later and later.  At Kicksend, we love this time of year.  

If you’re anything like us, the weekend ahead will be spent hanging out with extended family and taking *tons* of pictures and videos.  And sure enough, every family member will want their own copy of this year’s family portrait.  Taking your son or daughter to see the Easter bunny? You know that picture is going to be in high demand! 

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We built Kicksend to make it easy to send photos or videos to the ones you love.  Just click on the “Lists” button and set up a list for family.  You can send Aunt Susie, Uncle Paul, Cousin Frank, and Grandma those adorable family pictures all at once!   

This weekend, to celebrate Easter and Passover with our Kicksend families, we’re offering a free month of our Plus plan.   

Happy holidays! 

- The Kicksend Team

Win an iPad from Kicksend!

Are you as excited about the newest iPad as we are?  At Kicksend HQ, we’re simply giddy thinking about all the photos, videos and files we can send from those shiny devices.

We’re kicking off a contest in conjunction with the friendly folks at Punchtab to give one lucky winner a brand new iPad.  Enter today!

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How we decreased sign up confirmation email bounces by 50%

Kicksend uses the tried and tested pattern of sending our new users confirmation emails to verify their identity. With that, there will always be emails that aren’t delivered successfully, which we care about a lot.

A bounced confirmation email means that our new user wouldn’t have been able to activate their account. So they’ll either have to either sign up for a new account, or contact us to change their email address. These are steps we don’t want to put any user through.

So we recorded and setup detailed notifications for every email bounce, to make sure that we are always aware of what’s happening (thanks Mailgun!). And we soon started to see patterns.

People would misspell their email addresses and be unaware of it, resulting in a delivery failure and a lost user. And it got even more interesting – most of these invalid email addresses were a result of a misspelled domain; “hotmail.con”, “gnail.com”, “yajoo.com”. A clear opportunity for improvement.

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Taking a leaf from Google, we created a quick plugin that suggests the right spelling of misspelled email domains. After launching it, we saw bounces drop by 50%! Little prompts to guide the right user behavior always goes a long way. Give it a try.

And we have open sourced it. Mailcheck.js, the jQuery plugin that powers our spelling suggester, is now available for forking on Github: https://github.com/Kicksend/mailcheck. Enjoy!

Catch me on Twitter @derrickko.

Introducing Verified Delivery for your Files

At Kicksend, we make it incredibly easy to share files with the people you love.  But sometimes you want to share files with people you like. Or people you barely know. And you want some assurance that they are getting to the right place.  

Like all things at Kicksend, we’ve made it super simple – just check a box and indicate that you want us to take special care of your file and we’ll only deliver it to a registered Kicksend account. Think of it like the little “signature required” checkbox when you go to send a FedEx package.

We’ll send an email to the recipient and ask them to sign up with Kicksend. Your file will only be delivered after they’ve gone through a sign up process and verified their email address.

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